Contact Information

Address:

Washington State University
Bursar’s Office
342 French Administration
PO Box 641039
Pullman, WA 99164-1039

Office hours: 8:00am-5:00pm

Phone

(509)335-9711

Phone hours: 9:00am-3:45pm

Vacant

Bursar

Fax: (509) 335-1928
Email

Kaity Bass

Assistant Bursar

Email

General Questions; Tuition & Fees, Fiscal Accounting, Item Type Generation, Workstudy Supervisor; TouchNet Admin; Workday Business Specialist

Hannah Gibbs

Fiscal Specialist 1

Email

General Questions: Tuition and Fees, Item Type Setups & Maintenance, myWSU Customer Setup, Workday Deposit Processing, Departmental Deposits, Cashier

Jackie Bowles

Fiscal Assistant

Email

General Questions; Emails, Stop Payments/Refunds, Special Projects

Denise Mahnkey

Fiscal Analyst I

Email

General Questions: External Donor Scholarships, Tuition and Fees, Direct Deposit, myWSU Customer Setup

Dylan Griffin

Fiscal Analyst I

Email

General Questions; Guarantees

Kathy King

Fiscal Analyst II

Email

General Questions; Tuition & Fees, 1098-Ts, Waivers

Shawn Druffel

Collection Program Manager

Email

General Questions, Tuition and Fees, Registration holds, past due student accounts and corporate accounts, OnPlanU payment plan enrollment and questions, collection agency placement and questions, guarantees.

Bethany Loomis

Program Assistant

Email

General Questions, Tuition and Fees, Registration Holds, Past due student accounts for students with last names N – Z. OnPlanU payment plan enrollment and questions with last names N – Z.

Zee Zepeda

Program Assistant

Email

General Questions, Tuition and Fees, Registration Holds, Past due student accounts for students with last names A – M. OnPlanU payment plan enrollment and questions with last names A – M.

Shane Taylor

Program Assistant

Email

General Questions: Tuition and Fees, Departmental Deposits, Cashier

Student Account SharePoint Email: for access, please email bursar.office@wsu.edu and instructions will be sent to you.