Payment Assistance

If you are experiencing difficulty making a payment, we encourage you to contact the Bursar’s Office as soon as possible. Reaching out early allows us to better understand your circumstances and discuss available options.

Our staff are committed to working with students in a respectful, supportive, and confidential manner.

Phone: (509) 335‑9651 or WSU Student Accounts email

If phone access is not available to you, please contact us using the mailing address below.

Mailing Address:
Washington State University
Bursar’s Office
French Administration Building, Room 342
P.O. Box 641039
Pullman, WA 99164‑1039

Financial Hardship Deferment Request

Students who are experiencing financial hardship may request a temporary payment deferment. For assistance, please contact WSU Student Accounts.

Accessibility & Additional Support

If you need assistance completing the form, have questions about your student account, or require accommodations, please contact the Bursar’s Office. We are committed to providing accessible, inclusive service to all students.